The Most Efficient Parking Management Process — According to Us

There are countless ways to manage parking assets. Many organisations still rely on manual workflows: administrators handling contracts, permits, customer support and waiting lists using spreadsheets, emails, paper forms and multiple disconnected tools.
It works — but it’s far from efficient.

A modern digital parking management system can streamline operations, reduce errors and dramatically improve customer satisfaction. Here’s how to build the most efficient parking management process for your organisation.

You Know Your Parking Operations Best

Where do your biggest time thieves hide?
Some of our customers experience a true “wow moment” when they see how automated allocation, queue handling and contract workflows can eliminate hours of administration. Others feel the breakthrough during inventory, when they suddenly discover unused assets or new revenue opportunities they never knew existed.

“Building the right structure from the start is crucial to achieving an efficient management process.”
— Josefina Viira, Head of Implementation & Customer Success

A system is only powerful when it’s configured based on your reality. Whether you're a property owner, operator, municipality or facility manager — the optimal workflow begins with your business needs.

6 Ways to Streamline Your Parking Management Process

Implementing a new parking management system is like moving to a new home:
If you bring the clutter, you don’t gain efficiency.
So the key to a truly effective operational process is simple: Think first. Then execute.

1 — Start With a Full Site Inventory

Many operators want to upload old contracts and spaces into the system right away.
We strongly recommend doing the opposite.

A proper inventory helps you uncover issues like:

• Duplicate contracts on the same space
• Hidden vacancies
• Incorrect pricing
• Misclassified parking zones
• Missing or outdated space definitions

How to run an effective parking inventory:

• Visit the site and map everything: number of spaces, dimensions, obstacles, pillars, unusable areas, loading zones, etc.
• Enter all spaces into the system — including non-rentable ones — to get a complete asset overview.
• Then import existing contracts and let the system validate everything (e.g., flag duplicates or inconsistencies).

2 — Be Structured and Consistent

Standardise your terms, colour codes and classifications across all sites.

Whether you call a space “Reserved” or “Contracted,” be consistent.
The result?

• Faster administration
• Reduced onboarding time
• Easier cross-site analytics
• Clean, comparable data
• Fewer errors

This is especially important for administrators managing multiple facilities.

3 — Document Your Processes

Park46 includes an information tab for site-specific documentation.

Create a standard template with sections such as:

• Site information
• Rules & regulations
• Temporary changes
• Charging points
• Security instructions
• Leasing rules
• Cleaning routines
• Fault reporting
• Enforcement details

Clear documentation saves hundreds of hours in training and troubleshooting.

4 — Make All Information Searchable

Imagine a customer calls asking why they received a parking fine.
Instead of digging through emails or folders, a digital system lets you instantly search for:

• Licence plates
• Permit history
• Contracts
• Invoices
• Organisations
• Parking sessions
• User activity

Within seconds, you can see that the customer entered the wrong licence plate — and help them fix it directly in the app.

5 — Let Your Customers Manage Their Own Parking

Do you manually input applications, update waiting lists or correct typos?
With digital parking management, customers handle:

• Applications
• Permit activation
• Contract signing
• Vehicle updates
• Payment options
• Key access
• Invoices
• Garage entry

Your workload drops dramatically — and customer satisfaction rises.

6 — Automate Access & Eligibility Checks

If you need to control who is eligible for residential or tenant parking, automation is your best friend.
You can:

• Verify addresses through population registry integrations
• Use access codes for new tenants
• Auto-match applicants to available spaces
• Automate all allocation steps end-to-end

With automation, the entire allocation process can take one click — or zero.

The Most Efficient Parking Process? The One That Removes Your Pain Points

There is no one-size-fits-all workflow.
The most effective parking management process is the one that:

• Eliminates your biggest time sinks
• Reduces manual tasks
• Improves accuracy
• Increases occupancy
• Strengthens customer satisfaction

And above all:
Makes your parking business more profitable.

If your parking customers aren’t fully satisfied today, that’s the best place to start.

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