Seven Steps to Efficient, Future-Proof Parking Management

What does digital parking management actually mean?

Digital parking management means using a Parking Management System (PMS) to automate and centralise all processes related to your parking operations.
With a modern PMS, you gain:

• A digital overview of every parking space
• Automated waitlist and allocation workflows
• Integrated EV charging management
• Smooth payment flows
• Access to detailed data across your entire parking portfolio

This creates structure, transparency, and efficiency — for both your internal team and your tenants.

Why digitalise your parking operations?

Digitalising your parking management gives you the tools to:

• Streamline your workflows
• Improve customer satisfaction
• Increase your property’s NOI
• Reduce errors and manual processes
• Create new revenue opportunities

It simplifies support and administration, enhances the tenant experience, and unlocks scalable business models like EV charging and shared mobility services.

“There are many benefits to digitalising parking permits. Administration decreases, enforcement becomes more efficient, and we gain better insights through data. And for users, everything becomes easier since they can manage their permits directly in an app.”
— Erik Sandin, Grounds Manager, Huddinge Samhällsfastigheter

How to future-proof your parking business through digitalisation

Below are the seven key steps to building a modern, profitable, and scalable parking operation.

1. Choose a Parking Management System (PMS)

Digitalisation is the foundation for any long-term, profitable parking strategy.
Your first step is to evaluate PMS providers and choose a system that supports your needs — such as:

• Flexibility in managing different parking products
• Integrated EV charging
• Automated monitoring and access control
• Digital payments and contract workflows

We recommend selecting a cloud-based system built specifically for parking, ensuring reliable performance and continuous development based on market needs.

2. Decide how you want to manage your parking assets

Property owners typically choose between:

• Managing operations fully in-house
• Outsourcing to a parking operator
• A hybrid model

There is no “right” choice — what matters is selecting the model that best fits your organisation’s goals, resources, and customer expectations.

3. Review your parking products and rental models

How do you rent out spaces today? And what will your tenants need tomorrow?

Traditionally, most property owners rent reserved monthly parking spaces.
But as mobility habits change, unreserved parking, mixed-use spaces, or dynamic models often create better utilisation and happier customers.

Here are our best practices for maximising your parking assets, no matter which model you choose.

4. Inventory your assets — then automate allocation and waitlist workflows

This is where the magic happens.

The first step in digitalisation is to map and digitise all your parking assets.
This enables:

• Automated waitlist handling
• Automated space allocation
• Correct classifications and pricing
• Better utilisation of your facilities

Once your digital twin is created, administration can be automated — freeing up hours every week.

5. Give tenants an app where they manage everything themselves

A smooth and modern tenant experience is a key success factor.

With a parking app connected to your PMS, tenants can:

• Join waitlists
• Buy or update parking products
• Manage digital keys and access
• View billing and usage history

This dramatically reduces your manual workload while giving tenants the intuitive digital experience they expect.

6. Integrate EV charging

Demand for EV charging is growing rapidly.
In Sweden alone, there are now more than 529,000 rechargeable cars (2023) — and the curve continues upward.

Since cars are parked 95% of the time, property-based charging is the most efficient and user-friendly solution.
Offering EV charging as part of your parking contracts increases:

• Tenant satisfaction
• Competitiveness
• Revenue potential
• Long-term asset value

Here’s how to get started with EV charging in your properties.

7. Optimise continuously with data

One of the biggest advantages of digital parking management is the access to real-time data.

You can track:

• Occupancy and utilisation rates
• Tenant behaviours and preferences
• Charging patterns
• Revenue across space types
• Seasonal fluctuations

This allows you to adjust your offering — and increase NOI — based on actual demand.

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