6 Management Processes You Can Automate
If you have ever worked with parking management, you know how time-consuming it can be. To manually keep track of incoming expressions of interest, existing contracts, matching vacancies, distributing garage keys and physical parking permits, managing notification and payments and, yes... the list goes on. All these manual steps for each location, agreement and tenant take time and leave a lot of room for mistakes, such as duplicate agreements being drawn up for the same parking space or missing existing vacancies. The result is a costly and inefficient operation that creates frustration for both administrator and tenant.
Wouldn't it be smart if it was possible to automate some of these time-consuming processes? Then you could spend more time providing top-notch customer service or expanding your offering with new services, such as electric car charging.
So wouldn't it be smart if it was possible to automate some of these time-consuming processes? You guys can! In this blog post, we walk you through some of the steps that you can automate by digitizing your parking management.
1. Queue Management
Reduce your queue management by offering an easily accessible, digital queue page for parking, where you build up the range yourself with different parking offers and space classes. Here, your tenants can register an interest in reserved parking or make direct purchases of digital parking permits based on their needs such as large/small space, electric car charging, pool space or similar.
2. Appointment
With a digital Parking Management System, you can choose between assigning seats yourself for a more controlled process, or letting the system handle it for you completely automatically. And not only that! If you want to offer, for example, staff permits, accommodation parking and guest permits at different prices, you can do so using authorization codes — then the system automatically ensures that only the people who are entitled to these seats and prices have access to them.
3. Contract Signing
With digital contract signing, the contract process is automated. The tenant chooses the type of parking they want to use, after which the system automatically sends a contract proposal with pre-filled prices and conditions (based on your preferences, of course). Then they sign with digital BankID and can start using their place immediately when the agreement enters into force. Quick, easy and without any manual overwork from you.
4. Key management
With digital keys as part of your Parking Management System, it will be both easy and convenient for your customers to manage their parking access, without having to spend time distributing physical garage keys and tags. In addition, you ensure that only people with active contracts have access to your parking spaces, as each key is associated with an active contract.
“A great advantage of digital parking management for the park operator is clearly the digital access - being able to open gates with your phone and easily share it with, for example, their family or colleagues.”
- Tobias Wallin, CEO at Parkano
The tenant uses his parking app to open the gate. In the app, they can also share their key with colleagues, family or casual visitors who need to use the parking space. No external software is needed, but everything is assembled in one system to ensure maximum traceability and ease of use.
5. Notification and payment
Notifications and payment processing are usually two administratively demanding processes in traditional parking management. However, if management is digitized, billing, payment monitoring, payment matching and reminders can be fully automated. The system invoices the tenant based on their agreement and default payment method, such as:
- Card payment
- Direct Debit
- E-invoice
- Letter invoice
- Kivra
6th. Price list and changes to conditions
How many additional contracts do you usually send out in a year? If you digitize parking management, you can let the system handle all updates based on your settings. Instead of manually creating additional agreements for each contract change, such as pricing and updated terms and conditions, you can automate the process:
- Different contractual terms are entered into the system for specific parking spaces or entire facilities
- Price list is set at the desired percentage and frequency
After that, the system handles all updates automatically and continuously for all contract holders. In this way, administration is minimized, you have better control and you ensure that all agreements in the system are kept up to date.
What else can be done to improve parking management?
As you can see, there is a lot you can automate and streamline by digitizing your parking management. But time efficiency is just one of the reasons why digitalisation is a smart choice. In our article”Three reasons why you should digitize your parking business“You'll find three more!
Reduce admin — maximize the value of each parking space
By digitizing management, you can automate queue management, contract processes, access and payment. Get more time for customer service and new revenue.
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